Class-action lawsuit alleges Dell misled buyers with 'unprecedented upgradeability' claims
Shortpedia
Content Team
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Apple makes it clear that to get an upgrade, customers have to buy a new MacBook. Meanwhile, in 2019, Dell's subsidiary Alienware launched the Area-51m R1 laptop claiming that it offered "unprecedented upgradeability". A distraught customer has filed a class-action suit against Dell over the "false and misleading" marketing that promised the laptop's core components could be upgraded in the future.
