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Amid questions over selling practices, BYJU’S shifts to 4-tier tech-driven sales process

Shortpedia

Content Team
Image Credit: shortpedia

Edtech giant BYJU'S, which has faced various questions on its sales practices and refund policy and allegations of mis-selling courses, on Monday said it has launched a four-tier tech-driven internal sales (inside sales) process which has replaced its direct sales process. The newly-introduced internal sales process would be entirely remote.