WhatsApp chatbot ‘MyGov Corona Helpdesk’ crosses 30 Million users: Report
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A WhatsApp chatbot called 'MyGov Corona Helpdesk', launched by the Indian government to help address queries around the Covid-19 pandemic has crossed the milestone of 30 million users over the last year, the Facebook-owned platform said on Tuesday. Powered by Haptik's Conversational AI solutions, the official WhatsApp chatbot by the Ministry of Health and MyGov has processed over 45 million conversations on WhatsApp from users.