Twitter, WhatsApp appoint grievance officers to comply with new IT rules
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Twitter, WhatsApp and other significant social media platforms have appointed grievance redressal officers and announced that a grievance redressal system is in place in compliance with the new IT rules. Earlier, WhatsApp had legally challenged the provision of tracking the first originator of a message, which the Minister declared as “a clear act of defiance of a measure whose intent can certainly not be doubted”.