Govt asks e-commerce cos to appoint nodal officer for compliance with consumer protection rules
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The government has asked e-commerce companies to appoint a nodal officer to ensure compliance with the new rules on consumer protection. The rules are applicable to e-commerce entities registered in India, as well as those registered abroad but offering goods and services to Indian consumers. This new sub-rule, which has been included in the Consumer Protection (E-Commerce) Rules, 2020, has come into effect from May 17.