7 in 10 Indian consumers encountered tech support scams last year, highest globally: Microsoft survey
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India witnessed a relatively high rate of tech support scams at 69% in the last 12 months - among the highest globally - with a significant increase seen in scams stemming from unsolicited calls, a Microsoft survey said. Microsoft's 2021 Global Tech Support Scam Research report showed that consumers in India experienced a relatively high "scam encounter rate" of 69% in the last 12 months, similar to the 70% rate experienced in 2018.