IRDAI asks insurers to set social media norms for employees

The Insurance Regulatory and Development Authority of India (IRDAI) has asked insurance companies to lay down social media guidelines for their employees under the revised Information and Cyber Security Guidelines, 2023. IRDAI has introduced sweeping, detailed guidelines for how insurance employees should use social media. These guidelines are set to impact the many insurtech startups in India such as ACKO, Go Digit, Plum, InsuranceDekho and others.